Privacy Policy

This Policy applies between you, the user of this website and H & A Lopata Ltd, registered office: 1st and 2nd Floor, 2, West Street, Ware, Hertfordshire, SG12 9EE the owner and provider of this website. This Policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.

1. Definitions and Interpretation in this Policy – the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications system on the website;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;

“Cookie” means a small text file placed on your computer by H & A Lopata Ltd when you visit certain parts of this website. This allows us to identify recurring visitors and to analyse their browsing habits within the website. Where e-commerce facilities are provided, Cookies may be used to store your details. Further details are contained in Clause 9 and Schedule 1 of this Policy;

“Data” means collectively all information that you submit to the website. This includes, but is not limited to, account details and information submitted using any of our services or systems;

“Service” means collectively any online facilities, tools, services or information that H & A Lopata Ltd makes available through the website either now or in the future;

“System” means any online communications infrastructure that H & A Lopata Ltd makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the website and is not employed by H & A Lopata Ltd and acting in the course of their employment;

and “website” means the website that you are currently using (www.lopata.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected Without limitation, any of the following Data may be collected:

2.1 name;
2.2 date of birth;
2.3 gender;
2.4 job title;
2.5 profession;
2.6 contact information such as email addresses and telephone numbers;
2.7 demographic information such as post code, preferences and interests;
2.8 financial information such as credit / debit card numbers;
2.9 IP address (automatically collected);
2.10 web browser type and version (automatically collected);
2.11 operating system (automatically collected);
2.12 a list of URLS starting with a referring site, your activity on this website, and the site you exit to (automatically collected); and
2.13 Cookie information (see clause 9 below).

3. Our Use of Data

3.1 Any personal Data you submit will be retained by H & A Lopata Ltd for as long as you use the Services and Systems provided on the website. Data that you may submit through any communications System that we may provide may be retained for a longer period.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998 and in compliance with the GDPR data protection policy May 2018. For more details on security, see clause 9 below.
3.4 Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of promotional materials that may be of interest to you;
3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website.

4. Third Party Websites and Services H & A Lopata Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to personal Data provided by Users of this website. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998 and in compliance with the data protection policy of GDPR May 2018

5. Controlling Access to your Data

5.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
5.1.1 use of Data for direct marketing purposes; and
5.1.2 sharing Data with third parties.

6 Your Right to Withhold Information

6.1 You may access certain areas of the website without providing any Data at all. However, to use all Services and Systems available on the website you may be required to submit Account information or other Data.
6.2 You may restrict your internet browser’s use of Cookies. For more information see clause 10.4 below.

7. Accessing your own Data

7.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.

8. Security

8.1 Data security is of great importance to H & A Lopata Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

9. Cookies

9.1 H & A Lopata Ltd may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.

9.2 A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the website that placed it there, not any other sites.

9.3 You may delete Cookies, however you may lose any information that enables you to access the website more quickly.

9.4 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the website.

10 Changes to this Policy H & A Lopata Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

Schedule 1: Cookies Name of Cookie Purpose Google Analytics website statistics

Updated May 2018